Pana: US Account & Remittances 25.0418.01

Pana presents itself as a comprehensive financial application that integrates seamlessly with a debit card, facilitating various transactions such as payments, product purchases, and peer-to-peer money transfers. This app aims to provide a user-friendly experience for both domestic and international remittances while also offering a range of benefits.

Account Setup

• Creating a Pana account can be accomplished in just two minutes using a valid passport, Social Security Number (SSN), Individual Taxpayer Identification Number (ITIN), or any government-issued identification.
• Support is readily available from bilingual agents who can assist in both English and Spanish.

Options for Non-SSN Users

• Individuals without an SSN can open an account using an ITIN, passport, or one of the numerous supported official documents.
• Pana does not conduct credit checks or assess immigration status.

No Hidden Fees

• There are no minimum balance requirements.
• No opening deposit is necessary to begin your banking experience.
• Monthly maintenance fees and overdraft charges are absent.

Cash Deposits

The application allows users to deposit cash at over 100,000 locations across the country, including major stores such as:

• Walmart
• 7-Eleven
• Walgreens
• ACE Cash Express
• Circle K
• CVS
• Dollar General
• Family Dollar
• Rite Aid
• Safeway
• Kroger

Cash Withdrawals

Pana users have access to thousands of ATMs for convenient cash withdrawal at any time.

Security Measures

• The app adheres to MasterCard's zero liability policy, safeguarding unauthorized transactions.
• Your deposits are FDIC insured up to $250,000 through Community Federal Savings Bank.
• Enhanced security features include two-factor authentication and biometric protections.

Remittances and International Transfers

• Pana enables users to send money globally, ensuring quick delivery to bank accounts throughout Latin America and beyond.
• Diverse delivery options are available, including cash delivery, pickup, and account deposits.

International Wire Transfers

The app facilitates easy and secure international wire transfers, allowing users to add funds from any global bank into their Pana account.

Bilingual Customer Support

Pana provides customer service through agents fluent in both Spanish and English, accessible via phone or video call.

Pana operates as a financial technology company rather than a traditional bank. Banking services are offered in partnership with Community Federal Savings Bank, a member of the FDIC and licensed by Mastercard International Inc.